● Regarding customization: All products can be customized with the enterprise LOGO. There are various customization methods, and the charges vary. For detailed information, please consult the customer service. Due to the numerous customization processes, it usually takes about 7 days for production. Therefore, customers who need customization are advised to place their orders in advance. Customization is not supported for returns or exchanges. Please purchase with caution.

● Regarding shipping: Products in stock after payment will be dispatched on the same day. For products out of stock, production and packaging will take a certain period of time, usually about 3 days for shipment. We hope for your understanding (except for customized products).

● Regarding signature for receipt: To safeguard your legitimate rights and interests, please sign for the package only after confirming that it is undamaged. If you find any damage, missing items, incorrect delivery or insufficient delivery, please contact our Wangwang customer service and we will verify and handle it for you as soon as possible.

● Regarding invoices: We can provide regular machine-printed invoices (tax points will be charged). Receipts are free of charge.

● Note: Our factory does not accept unconditional rejection of shipments. If the buyer refuses to accept, they need to bear the labor cost, packaging cost and round-trip shipping cost of the product for this order. Please take it seriously. If you have any questions, you can contact Wangwang customer service directly.