Regarding customer service

Ask our customer service staff for the order format. First, select the products you want, mark the quantity, and then send it to our customer service staff for confirmation. We will confirm it for you as soon as possible and then send the confirmation form to you for review. After receiving the payment, our company will immediately prepare the goods as per your requirements and dispatch them within about 3 days according to the shipping method you have chosen.

1. After the goods are dispatched, the order status will be changed immediately. Please log in to Alibaba and check the logistics tracking status according to the order number.

2 Please confirm the payment in time after you receive the goods.

Regarding after-sales service

Before shopping, please read carefully the company's wholesale instructions, after-sales service, payment methods and transportation instructions to facilitate better communication and collaboration between both parties.

If there are any quality issues with the product, please refer to the after-sales service. For some high-end products and other items with clearly specified warranty periods on their certificates of conformity, the warranty period shall be half a year or one year as stipulated on the warranty card, and the warranty shall be carried out in accordance with the corresponding regulations on the warranty card.

2. The attached product images are for reference only. Due to updates or improvements in quality, some configurations, colors, styles, etc. may change without further notice. Orders are subject to the actual items.

3. All prices are subject to the settlement prices of the day. The prices of goods will fluctuate according to the increase or decrease of raw materials without further notice.

4. If you do not receive the goods within 10 days after the remittance, please contact us by email or phone to inquire to avoid any accidents. The transaction is completed when the customer confirms the payment in a timely manner upon receiving the goods.

If you have any questions after receiving the goods, you can contact your customer service so that we can provide you with better after-sales service.

Vi. Return Instructions

The customer will review the quantity and quality of the goods within 3 days after receiving them. If there are any issues, they can promptly report them to the after-sales customer service for handling. If there are no objections three days after the arrival of the goods, the transaction will be regarded as completed. Returns made on the grounds of subjective dissatisfaction or imagination without actual quality issues will not be accepted. Before shipment, all professional packaging will be carefully inspected. If there is any damage or quality issue during transportation, the return or exchange freight will be borne by the purchaser! If the goods are damaged during transportation, the consignee can also initiate a claim procedure against the logistics company.

2. Please do not return goods that are not from our company without permission, as this may cause inconvenience to both parties when you return them again.

Regarding shipment

All product quotations do not include shipping fees and taxes (shipping fees need to be paid by the customer themselves). In order to save freight costs and speed up the transportation, yiwu city logistics trucks to reach general use logistics delivery trucks way (i.e., the line between the two cities logistics), network query: http://www.92pifa.com/Wuliu_Y.asp. We support Jiaji Logistics, Deppon Logistics, Jiayi Logistics, Huayu Logistics, etc., and can deliver to the consignment station designated by the customer.