Warm reminder
Our store has a large supply. If the items you purchase are out of stock, we won't notify you separately within three items. However, if there is a large quantity out of stock, we will promptly inform you.
2. If the product does have inherent defects, please contact us within 48 hours of receipt and we will definitely handle it properly for you.
3. Size issues: Each product has its detailed dimensions measured. Since the measurement methods vary from person to person, an error of about 1-2 cm is considered normal. If you later blame the seller on the grounds of incorrect recommended size, we are sorry to say that we will not accept returns on this basis.
4. Regarding color difference: Color difference is an unavoidable issue for any online seller. There are many causes of color difference, such as different cameras, different monitors, different lighting conditions and environments. Color difference is everywhere. After all, machines are not human eyes. We will try our best to minimize the color difference between the actual product and the picture. Color difference cannot be used as a reason for negative or negative reviews or returns and exchanges. If you are particularly concerned about the color of the product, please consider carefully before taking a photo.
Before returning the goods, please communicate with the customer service first and explain the detailed situation so that we can track your return and handle it in a timely manner.
6. The problem products must be kept in their original packaging (please bring your own packaging and do not directly stick or write on the original factory outer box of the product).
7. We will do our best to meet the customer's requirements for product color or style, but we cannot guarantee 100%. Returns or exchanges will not be accepted due to color or style mismatch.
8. For damaged goods during transportation, they must be raised within 24 hours after receiving the goods and registered with our after-sales customer service. Any remaining time will be regarded as the goods being in good condition this time.
9. The following conditions do not qualify for returns or exchanges: the returned product has damaged or incomplete packaging, incomplete product accessories or related information, unauthorized repair or modification, and has not been used or stored in the normal way.
10. After-sales service is the most fundamental service of our company. We are willing to provide everyone with excellent after-sales service. Meanwhile, good after-sales service also requires the cooperation of customers. Please read the above instructions carefully before returning or exchanging goods and follow the above system of our company to avoid affecting the quality of after-sales service.