Frequently asked questions are answered online
Question: How to wholesale?
Answer: We offer wholesale even for single items. As long as the quantity reaches 10 or the amount reaches 100 yuan, you can choose any style and any color, with no limit on the quantity
Question: What is mixed batch?
Answer: Mixed batch refers to the situation where, regardless of the type or style of the products, buyers can enjoy wholesale prices as long as the total purchase price (or total quantity) reaches or exceeds the set amount (or quantity).
Question: Can the price be low?
Answer: Our store guarantees that you get what you pay for. We sell at a low profit margin but in large quantities and reject excessive profits! The price positioning is all factory delivery prices. We pursue company reputation and quality guarantee! We solemnly promise! Resolutely eliminate the quality of garbage!! You get what you pay for. I really agree with this view. I have already reduced the price. To avoid wasting your time, please don't bargain. Thank you for your cooperation!
Question: Is the product in stock?
Answer: On the shelves, the corresponding color or size you want is usually in stock. To ensure a pleasant shopping experience, we suggest you come and consult us! Because some quantities were not updated in time, some products can be replenished the next day.
Question: When will the goods be dispatched after payment?
Answer: All the items on the shelves will be dispatched within 48 hours after payment!
Question: Is the color of the product accurate? Is there a big color difference?
Answer: Due to lighting reasons, each monitor is different, and color differences in online shopping are inevitable. We have tried our best to take pictures that are as close as possible to the actual items. Please understand. All pictures
Question: What are the detailed information about the baby?
Answer: Each corresponding item comes with detailed descriptions and introductions. The color, size, etc. have all been noted. If you encounter items without detailed information, you can consult first. Before purchasing, please enjoy your "right to know" and take a good look! Since there is no color option, you can make a clear note when taking the photo.
【 Common Sense for Use 】 When using glasses, handle them gently, put them on and off with both hands, and close the left side first, then the right side. When taking off the glasses for storage, do not let the convex side of the lenses come into contact with hard objects. Store them in the glasses case. If your glasses get dirty, you should wipe them with a special resin lens cloth. Since the fibers of ordinary cloth are loose, they are prone to getting mixed with sand particles, which can cause wear and tear on the lenses. It is even more important not to wipe it with a napkin. Instead, first rinse the lens thoroughly with clean water, and then gently wipe it with a special lens cloth.
Return and exchange policy
one Returns and exchanges are eligible under the following circumstances
1. If the goods are damaged, sent to the wrong place (color, style), missed, have large stains, or are severely damaged, making them unsalable, you can apply for a return or exchange. When applying for a return or exchange, please be sure to take photos first and then contact our customer service staff to negotiate and handle the issue. If our company confirms that it is indeed a quality problem, the shipping cost will be borne by our company. Our company does not accept cash on delivery. Please help us advance the shipping fee first. The incurred cost will be directly transferred to the Alipay account you specified via Alipay. (Note: If you return the goods directly without contacting us, we will not accept it.)
two Returns and exchanges are not accepted under the following circumstances
Occasional small bubbles, scratches, minor flaws and other issues that do not affect sales are not quality problems. All eyewear factories cannot avoid such problems. There is no product that is 100% perfect
2. Man-made defects, product color differences, slow logistics, and poor service attitude of logistics companies.
3. Issues related to the buyer's subjective judgment (such as: not liking it, it's different from what I imagined, it's different from other stores, the material doesn't meet my expectations, the feel is not good, it looks low-end, etc.)
4. I don't want to sell anymore, it's not selling well, it doesn't sell well, etc.
5. If the style returned after agreeing to a return or exchange does not match the style previously contacted with the seller, (Due to the large number of incoming and outgoing express packages, even if signed for, it will not be processed. Please be honest and trustworthy, dear customers.)
Notes
Our store uses ZTO Express as the default Courier service. Please specify if you have any special requirements!
All after-sales issues must be promptly addressed to our customer service staff within three days of receiving the goods (based on the time of goods signature). When applying for after-sales service, please provide the shopping order number. Each order will only handle after-sales service once. Dear customers, please carefully check the quantity, style, color, specification and quality after receiving the goods. We will not cooperate with customers with medium or negative reviews again. Thank you.
Price description
Under normal circumstances:
Strikethrough price: The strikethrough price may be the sales guidance price of the product or the previously displayed sales price of the product, etc. It is not the original price and is for reference only.
The non-underlined price: The non-underlined price is the selling price of the product on Alibaba China Station. The specific transaction price may change due to the product's participation in activities or the user's use of coupons, etc. The final price is subject to the price on the order settlement page.
In the preheating stage of the event:
The strikethrough price: The strikethrough price is the selling price of the product during the current preheating period of the event and is not the original price. The actual transaction price may change due to the user's use of coupons, etc. The final price is subject to the price on the order settlement page.
Non-underlined price: The non-underlined price may be the promotional price for the product during an upcoming event and is for reference only. The actual transaction price during the event may change due to the user's use of coupons, etc. The final price is subject to the price on the order settlement page during the event.
Under the "Group Discount on Top Discount" event status:
During the group-buying discount on top of the discount promotion period, buyers can enjoy the group-buying discount on top of the discount promotion price (which is more favorable than the regular group-buying promotion price during the same period).
Note: The above description is only valid when there is a price comparison. If the merchant provides a separate explanation for the strikethrough price, the merchant's statement shall prevail.
