Regarding shipment

The purchase time is subject to the buyer's payment time，Under normal circumstances，Every day17We will arrange for the orders placed before you to be dispatched on the same day，In case of special circumstances，We will contact the buyer in a timely manner，Dear customers, you can also consult the customer service when making a purchase。

Color difference problem

All product pictures are taken of the actual items，But due to the shooting technology、"Light"、It is affected by factors such as display parameters，The color of the actual item received may differ from that in the photo，Please refer to the actual item。

After-sales service

If you are receiving the goods、Problems were encountered during installation and use，Please contact us at any time，We can offer professional guidance at any time，If quality problems are found after receiving the goods（Non-human，Not in use）Returns and exchanges are required，We have confirmed that we unconditionally accept returns and exchanges，And be responsible for the relevant expenses。

Regarding the pass rate

What we offer our customers are toys with high cost performance，Rather than expensive handicrafts， Customers who pursue perfection, please do not purchase our products。What we do is wholesale, not retail，Only guarantee98%The pass rate，2%The quality issue falls within the scope of exemption。Because the wholesale profit is too low，The freight is too high.，In case of individual defective products or a small number of damaged items during transportation, they can be accumulated and returned together for you to exchange and send over，Long-term cooperation emphasizes trust。

Return Instructions

If the product has no quality issues，We generally do not accept returns or exchanges。But from the perspective of the customer's interests，After the customer and our customer service have reached a friendly consultation，On the basis of mutual compromise and concession between the two sides，For returns not due to quality issues, we will do so after receiving and counting the goods，Goods that have no quality issues and do not affect secondary sales will be sold at the original price 7 Refund the discount to the customer， If you cannot accept this clause，Please do not purchase our company's goods。 

Freight description

The shipping fee automatically calculated by the system is the express delivery fee，Charged by region and weight（Since most of the products in our store are books and wooden toys，They are all very heavy，So the shipping cost will be slightly higher，But they are all actual cost prices for freight，Don't worry about us overcharging），The express delivery will be sent by the designated Courier service of our store，We do not accept customers forcibly designating express delivery services。Our store will take into account both the cost-effectiveness and the speed comprehensively，Select the appropriate express delivery service。For large quantities that require logistics, please contact customer service to remove the shipping fee，All logistics freight charges are on delivery，The buyer needs to pick up the goods at the local logistics company by themselves，The freight charges for logistics are the same as those for cash on delivery，Recommended cash on delivery，The specific shipping fee is subject to the buyer's cash on delivery。The logistics freight charges quoted by our customer service staff are all estimated based on experience，For reference only，The freight charges are subject to the actual collection by the logistics company。Value of goods500Logistics is available for orders over yuan，The larger the shipment volume, the more cost-effective the logistics freight is。Buyers who have never sent logistics before can consult the customer service for specific matters，Logistics consignment usually requires self-pickup，The freight is collected on delivery。