3. After-sales issues: After receiving the goods, please inspect them before signing the bill. If the items are damaged or missing, please do not sign for them. Contact our company first to explain the situation and have it certified by the logistics company staff or the Courier before handling it.
4. Our contact information: You can directly contact our customer service. In case of special circumstances, you can also call 15988509838
5 Wholesale Must-read (By making a transaction, you are deemed to have agreed to abide by the following conventions) : You may not know our strengths, but you must be aware of our weaknesses. Mid-to-low-end products, serving the general public. All are sold at a low profit margin. We can afford to make a profit but not to lose. Please compare the cost performance of our products and understand us better. Please abide by the following conventions:
1. All actual product photos are provided. There may be slight differences among each batch of goods entering the warehouse. The pictures and description data are for reference only. The actual product received shall prevail. The style and color will be sent randomly. Refuse to return or exchange goods on the grounds of minor differences such as color, style, data, and price.
Example (but not limited) : 1. I just couldn't believe it anymore. I came here to give you a bad review. Products that cost only a few cents, if I buy a thousand of them and give you a thousand negative reviews, I don't seek anything else; I just want to feel comfortable in my heart. Second, for mid-to-low-end products, we reject medium and negative reviews. Please assess the cost performance of the product before wholesale. Our products have been tested by the market for over 20 years and still have a huge market. While doing business, we are also making friends. We refuse to give any medium or bad reviews for any reason. Example (but not limited) : 1. When shopping on Taobao, I'm already used to finding faults. If I don't look for faults, why am I doing wholesale on Taobao? Why not allow reviews? If the product quality is poor, I should give a bad review.
2. The customer service is not good and the product quality is poor. I have something to say. Could you offer some suggestions in the positive reviews? Sure, you're welcome. You visit our business and our customer service is grateful to you. Then why is the service not good? Why is the product quality poor? We welcome you to offer more constructive suggestions to improve our services and provide better services for you and more customers.
Iii. Regarding Transportation and Distribution.
For small quantities, it is recommended to send by express delivery. They will be delivered to your door, which is convenient and fast. For large quantities of goods, logistics and freight are the main options, which are cost-effective. However, you need to pick up the goods from the freight company yourself. When shipping from Yiwu, a city with a well-developed logistics system, we do not collect the freight on your behalf. You need to pay the freight to the freight station when picking up the goods yourself. After placing an order for the product, please contact us to modify the shipping fee. The default shipping fee for shopping is the cost of express delivery. When placing an order, the system calculates the shipping fee. All wholesale goods are not delivered with free shipping. When shipping by logistics, the freight will be paid on delivery. Please contact customer service to modify the freight
If you find any functionally ineffective products within 7 days of receiving the goods (based on the date of signature on the waybill), please contact us in a timely manner. Applications received after the deadline will not be accepted.
2. When the customer receives the goods, regardless of whether the outer packaging box is severely deformed or damaged, they need to open the box for inspection. If the goods are not received as required and are damaged or lost due to logistics, we will not be held responsible. (Before shipment, there are inspection monitoring videos and weight records.)
3. All customers are requested to ensure the integrity of the product packaging, the completeness of accessories or relevant materials. If there are any quality issues with the product itself, we will offer returns or exchanges within the specified time.
-
4. It is normal for some defective products and orders to have a 2% loss. If there is a serious loss after each transaction, please contact customer service within 7 days. Failure to do so within the time limit will be regarded as the customer waiving the right to after-sales service and will not be accepted.
5. The buyer shall bear the portion of the product damage rate that exceeds 4% of the order. That is, in addition to normal losses, for each order, we will bear an additional 2% compensation. 6. The round-trip shipping costs for returns and exchanges shall be borne by the buyer. For returns and exchanges due to quality issues, the actual shipping fee charged will be used as the standard (for example, if a 5-yuan express delivery fee was charged when shipping, only a 5-yuan shipping fee compensation will be borne when returning the goods).
V. Returns and exchanges will not be accepted under the following circumstances
1. The returned products have incomplete packaging, and the accessories or relevant materials are not complete. Unauthorized processing or modification; Not used or stored in the normal way; Beyond the product's shelf life; Returned products that have been labeled and falsely labeled. Goods that can no longer be sold as commodities.
2. When a customer returns a product due to quality issues and requests it to be sent back to our company by regular mail or express delivery, the customer will be responsible for the shipping cost. After receiving the goods, our company will subsidize the shipping cost and the actual cost of the goods according to the post office list. If the customer returns the goods by express delivery or other means without communicating with the customer service, our company will refuse to accept them. 3. All returned packages must be returned under the real name (i.e., by filling in the name of the orderer). Before mailing the returned package, it is necessary to communicate with the customer service and send the return list. The return list should be attached to the return package to facilitate the staff's query and improve the efficiency.
Returns that have not been communicated with customer service before will not be accepted.
5. Returns or exchanges based on subjective reasons will not be accepted if there are no actual quality issues. The transportation cost for returns shall be borne by the individual. In case of damage, compensation will be made at the original price.
6. Please do not return goods that are not from our company. If you have such goods, we will not return them
7. Any situation where the shipping cost is refused to be paid in advance for various reasons and the return shipping cost exceeds the shipping cost will not be accepted for refund
-
Regarding shipment
Our store uses YTO Express by default. If you need to use logistics, please contact customer service to modify the shipping fee.
Five beads and six zhu mixed styles and colors
