Damage: Our company will not be held responsible for any damage caused by transportation reasons. However, we are obligated to do everything possible to assist our customers in resolving this issue. Our company will adopt methods such as double-layer packaging in logistics, adding cushioning materials, and compact stacking to prevent damage incidents.

Please make sure to check the quantity and appearance of the goods together with the Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please have the Courier sign to confirm.

The Courier refused to open it for inspection together

Solution: After you sign for the express delivery slip, please hold it tightly and check it before returning it to the Courier

2. The Courier refused to sign to confirm the missing quantity

Solution: You just need to write down his phone number and name

Please read the above content carefully. It is very important to you. If you fail to do the above actions, we will be very sorry for the problems that arise and we can do nothing about it.

Return and Exchange: Return conditions - If the quality issue of the product itself leads to the loss of the inherent functions of the product, we will handle the return or exchange. However, the shipping cost arising therefrom shall be borne by the buyer. (Most problems can be solved by replacing the battery, adjusting the battery placement position, connecting the wire ends...) To solve it in a simple way, selling toys requires knowing how to repair them. Others such as poor sales, not as good as expected... If the reasons are not due to the quality issues of the product itself, we will not offer returns or exchanges.

Product quality: All products sent out will undergo multiple inspections during production, after production, and before dispatch. Only those that pass will be dispatched. However, various uncertain factors may lead to the loss of product functions. Our company can only guarantee a 98% pass rate, and 2% is within the scope of exemption.

Pictures and actual products: Over 95% of our company's pictures are selfies, which can truly reflect the actual product itself. However, due to factors such as lighting and shooting skills, there may be slight differences between the pictures and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging method of the products and their outer packaging. Please refer to the actual situation

Others What we make is not fine products, not handicrafts, not artworks, not electrical appliances; it's just ordinary toys. As fast-moving consumer goods, minor flaws such as burrs, stains, uneven paint, scratches, dust, and loose seams may all exist on toys. If viewed with a cold and critical eye, but from the perspective of children's happiness, You will feel that each toy is a cheerful elf. Here, for those with strict product requirements: Make a graceful turn and take an elegant detour.

To save time and improve efficiency, our product prices have been set at a low profit margin that we can afford and we no longer accept bargaining.

The transportation is carried out by a third-party logistics company and is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement and traffic conditions. The estimated transportation time between us and you is for reference only and does not constitute the content of the contract or a reason for returns.

The above terms are requested to be read carefully by the buyer and will come into effect from the time of placing the order. If you have any objections, please confirm with our company's staff before placing an order.