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Image pack link: https://pan.baidu.com/s/1uvtAo-gd1AqJc_-BqZjbxw
Extraction code: kzu7
1. I want to know how the freight is calculated?
Answer: Each of our products has a specified weight. When placing an order, the shipping fee system will automatically calculate it, and there may be a slight error. If you have any questions, please contact customer service in time. For remote areas, if the weight exceeds 4KG, we can send the freight. Please contact customer service to change the shipping fee.
2. Are all the pictures on your website in stock?
Answer: All of our products are sold in stock. The items shown as available for purchase on the page are all in stock. Please feel free to buy. Due to the wide variety of products and large daily sales volume, some products have not been taken off the shelves in time, resulting in stockouts. We apologize for any inconvenience this may cause. We will contact you by phone or via Wangwang Message and handle the situation accordingly.
3. Can the product be selected in style or color?
Answer: Regarding the style and color issues, when shipping, we default to sending mixed styles. Friends with special requirements can note the style or color (there is a column for notes when placing an order together, including the item number and style). We will try our best to match them according to your requirements, but it is inevitable that some may be missing. We hope everyone can be understanding. We will try our best to match as you wrote. If the color or style is missing, we will send it to you randomly. We apologize for any inconvenience.
4. I have made the payment. When can the goods be dispatched? How long will it take to receive the goods?
Answer: We will ship the goods in the order of your payment within 24 hours after your successful payment. The delivery time may vary depending on distance, weather conditions and the operation procedures of different Courier companies. Generally, it takes 1-2 days for Jiangsu, Zhejiang and Shanghai, 2-3 days for Anhui, Guangdong, Fujian, Shandong, Jiangxi, Beijing and Tianjin, 3-5 days for other regions, and 4-7 days for remote areas. Logistics outside the province usually takes 3 to 7 days! If you haven't received the item within the corresponding number of days, please contact our after-sales customer service. In case of any delay or loss of packages due to the peak season of online sales, a sudden increase in shipment volume, or the overloading of express delivery companies, we sincerely ask for your understanding. We will handle the situation properly.
Butterfly Blue
Dreamy Purple
Brilliant red
Cherry blossom pink
