Regarding the products: All custom-made items of our company do not accept any form of refund. Those who mind, please shoot with caution! All of our customized models can be modified. If you are not satisfied with the pictures and requirements you provided before, please let us know and we will make the modifications. We do not accept new requests. (For example, changing shape, size, etc.
Regarding the time: The sampling and production time for custom items is subject to the final confirmation by the customer and the product manager (excluding modification time and legal holidays). The time is calculated from the second day after the order is placed.
Regarding color difference: We cannot guarantee that the fabric will be exactly the same as the color in the provided picture. Our designers will select the fabric and color that are closest to the picture for production. If there are special requirements, the fabric name and PANTONE color code can be provided to enhance the similarity.
Warm reminder: All products of our company are designed, printed and customized. Once sold, they are non-refundable, non-refundable, non-refundable... Those who give negative reviews, please detour ~