Many friends have many questions and concerns about freight when purchasing goods. Here are some frequently asked topics listed, hoping to solve some of the doubts and worries.
Which is better, shipping by freight or express delivery?
Answer: Freight transportation is mostly bulk transactions. Small packages have a rough cost, ranging from 30 to 55 yuan. Therefore, if the quantity of goods is small, sending freight may not be a good choice. For orders within Guangdong Province and those from other places with less than 500 yuan, choosing express delivery is a better option!
Ii. How much is the freight?
Answer: Taking dedicated line logistics as an example, in general big cities, the price for one piece of goods is around 40 yuan, and for transshipment, it is approximately 60 yuan. The price depends on the actual situation of small logistics. Deppon, Huayu, Xinbang, and Jiaji have relatively higher prices. The specific price is subject to the carrier company!
Iii. How long does the freight take?
Answer: Chenghai is the world's toy factory. Its logistics industry is relatively developed. It can be reached within four days in big cities, and about a week in transit cities! For major logistics companies like Deppon, the delivery time is approximately one or two days longer than that of dedicated line logistics. The estimated transportation time we have with you is for reference only. It is not ruled out that some may not arrive on time due to various factors such as weather, vehicle arrangement, and traffic conditions. We hope this will not make things difficult for us!
Iv. Be cautious about the pick-up location!
Answer: Compared with Deppon and Jiaji, dedicated line logistics has a drawback: the network is not complete enough. Generally, there is only one service point in a city, and many county-level cities do not have it. Although the freight cost of dedicated line logistics is low, there may be a situation where the pick-up location is dozens of kilometers away from you. Therefore, before choosing a freight company, it is necessary to clearly understand the specific delivery location. Do not waste time and effort running dozens of kilometers to pick up the goods. That is not worth it!
V. When picking up the goods, if the outer box is severely damaged or crushed, what should be done?
Answer: Please contact me!! Please inform us of the extent of the damage and the quantity of the missing items, and we will coordinate with the freight company to solve the problem! The act of signing and picking up the goods without authorization, which makes the freight company naturally evade responsibility and puts us in a dilemma, will not be protected by us, and the consequences will be borne by ourselves!
Purchase Instructions
1. Regarding dimensions
All dimensions are measured manually. Due to factors such as different measuring tools and methods, there may be an error of 1-2cm. Please refer to the actual product.
2. Regarding color
All the products in our store are photographed in real life. The colors have been proofread and are relatively close to the tiled pictures of the real products. However, there may be differences in color and color temperature of computer monitors, etc.
3. Regarding customer service
If your inquiry cannot be replied to in a timely manner, please leave a message and we will reply to you as soon as possible. Please understand!
4. Regarding quality
Any damage, cracking, serious defects or breakage that affects the normal use of the goods is regarded as a quality issue, and our store will be held responsible. However, issues such as delays in express delivery, slight deviations in size, differences from expectations, minor color variations, and unpleasantness of the material feel are not quality problems. Returns and exchanges are allowed without affecting secondary sales, and the buyer shall bear the return shipping cost.
5. Regarding shipment
The Courier services we cooperate with include (by default) Huitong, YTO, or Deppon.
6. Regarding receiving the goods
Please sign for and inspect the package in person as the Courier. You have the right to do so (the same right as if someone else has picked it up on your behalf with the buyer's consent). If you find any omissions, wrong deliveries or damages, please contact us in time. If you have any problems, please do not sign for it. We will solve the problem for you in a timely manner. After signing for the goods, in accordance with the new regulations of Alibaba, the risk has been transferred to the buyer. Our store will not be responsible for compensation. We apologize for any inconvenience.
Remote-controlled bulldozer truck
Remote-controlled excavator
Remote-controlled bulldozer truck (sealed box
Remote control excavator (sealed box)
