1. Freight description

Our store uses express delivery by default. The default Courier service is ZTO Express. (For some reasons, other Courier services may be chosen, such as regional restrictions and inability to deliver...) Etc. If the quantity is large and requires logistics, please contact customer service via Wangwang. For small quantities, express delivery is used; for large quantities, logistics is handled. The express delivery fee is simply calculated by the seller and reported to the merchant. The logistics fee is borne by the buyer on a cash-on-delivery basis. All transportation is carried out by third-party logistics companies and is beyond our control. The transportation time is affected by many factors such as weather, vehicle arrangement, and traffic conditions. Our company provides you with an estimated transportation time for reference only and is not part of the contract or a reason for returns.

2. Regarding the price

Wholesale nature, extremely low profit margin, selling at a small profit but in large quantities. Bargaining is not supported! All unit prices are tax-exclusive. If you need an invoice that includes tax, please contact customer service for modification.

3. Color difference between the picture and the actual object

All products are real photos taken, with high-definition pixels to restore the angles and colors of the products as accurately as possible. But this is all because the resolution of each computer is different. There may be color differences, and the products may be updated and replaced, with batch design adjustments. Please refer to the actual item. All dimensions were measured manually. An error of 1-2 cm is normal.

4. Instructions for receipt

1. Signature for Receipt: Please have the buyer sign for the package in person after checking for accuracy on the spot. If you find that the quantity does not match or the goods are damaged, please immediately seal them in their original state and refuse to sign. Contact the customer service in front of the Courier as soon as possible. After confirmation by the customer service, the goods can be returned (if the goods are returned without contacting the customer service, the buyer will bear the round-trip shipping costs themselves). Once signed for, our store will not be held responsible for any of them. Please take note! The problems that occur after someone else signs for it are the same. Therefore, please make sure to sign for it yourself!

2. Damage: Our company will not be responsible for any damage caused by transportation reasons. (It is recommended to choose insured logistics companies such as Deppon and Jiaji.) However, we will do everything possible to assist the customer in resolving this issue. Our company will help the customer contact and communicate with the Courier or claim compensation. Please make sure to check the quantity and appearance of the goods together with the Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please have the Courier sign to confirm.

3. Return: Any rejection, interception, return that has not been informed and confirmed by our customer service... The buyer will be responsible for the round-trip shipping costs of the items, etc. (including free shipping orders).

5. Regarding after-sales service and returns and exchanges

1. Return conditions - If the quality issue of the product itself leads to the loss of its inherent functions, we will handle the return or exchange. However, the shipping cost arising therefrom shall be borne by the buyer. (Most problems can be solved by replacing the battery, adjusting the battery placement position, connecting the wire ends...) To solve it in a simple way, you need to know how to repair toys when selling them.

2. Others such as poor sales, not as good as expected, having flaws, burrs... If the reasons are not due to the quality issues of the product itself, we will not offer returns or exchanges. Please inform our customer service as soon as possible within 15 days after receiving the goods. If it exceeds 15 days, our store will not handle it. Thank you for your understanding.

3. In case of any missed or missing orders for the products. Please contact our company, buyers, to apply for a refund of the corresponding product and the corresponding shipping fee. In case of after-sales issues requiring a replacement, our company will usually make a unified replacement on the weekend of the week when the replacement request is received. In case of special circumstances, such as delays in the supply of parts from the manufacturer... Waiting will correspond to a delayed reissue. The specific delivery time is subject to the actual dispatch by our company

The products in our store are not available for retail customers to purchase for their own use. Such orders are not eligible for returns or exchanges, and we do not support after-sales service. Orders of less than 12 sets (excluding 12 sets) are retail orders and do not support returns, exchanges or after-sales service.

6. Regarding shipment

The shipment volume of our store is increasing day by day. Also, due to the rapid sales of toy products, there are often products out of stock, especially during the peak sales season when sales increase. The goods that were in stock just now were all picked up in a short time. Therefore, it is not ruled out that some orders may be out of stock. Thus, it is normal for the delivery period to be one to three days. We will try our best to arrange for early delivery. For those in stock, we will try to ship them on the same day. For those out of stock, we will replenish them within three days. We apologize for any inconvenience.
Solutions to out-of-stock issues: Generally, we will contact the consignee, inform them of the reason for the out-of-stock situation, and obtain their consent to change the style or color, etc. If the consignee cannot be reached, the default principle is to dispatch as much as possible according to the order. The remaining payment for goods will be fully refunded to the purchaser.