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Product name |
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Material |
Ceramic |
Style |
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Installation rate |
As shown |
Bottom hole |
Has a bottom hole |
Packaging |
Safe packaging |
"Size" |
As shown |
Explanation |
There may be slight discrepancies due to different batches. The actual product shall prevail |
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Ordering Instructions |
Order Explanation |
① Full box shipment. The cost of wooden frames and pallets is at your own expense. For full item shipment, the shipping cost is also at your own expense and no free shipping is provided. Retail full set delivery by express. |
Distribution instructions |
② Our orders will be dispatched within 2 to 3 working days from the second day after payment. We do not accept urgent orders, those who are in a hurry to ship, or those who are eager for the goods after they are dispatched. Please do not place orders. We will try our best to improve efficiency and prepare the goods for you as soon as possible and dispatch them as soon as possible. |
Price Explanation |
③ The price online is already the price for a full case |
About Logistics |
④ For all inquiries regarding logistics fees, the exact volume and weight can only be calculated after you have made the payment and the goods have been packed. The specific freight and postage will be determined based on the distance of the delivery address. No free shipping, shipping on delivery (fill in "0" for shipping when placing an order)
⑤ The company defaults to Alibaba's cooperative logistics providers (Yuan Cheng, China Railway, An Neng, Best). If you need delivery, please specify in advance (China Railway, An Neng, and Best offer free delivery). If you have a specific logistics provider, please contact the customer service staff before placing an order to explain. In some areas, there are direct dedicated lines that require self-pickup Logistics can be fast or slow. If you haven't received your goods within 10 days, please contact us and we will help you track and check. |
About After-sales service |
⑦ For damaged or out-of-stock items, please provide the order number, damaged pictures, quantity, and Alipay account. After verification, a refund will be arranged within 48 hours. We will bear the cost of the damage. We do not support re-shipment or compensation for damaged shipping fees for the time being. |
The company will not accept the following situations |
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| * | ① After receiving the product, if one is subjectively dissatisfied and uses imagination as an excuse, but actually there is no quality issue, they request a refund or return. |
| * | ②. Greedy for small gains, comparing with our company's high-end or premium products, using magnifying glasses, intolerant of even the slightest flaw, perfectionists; |
| * | ③ Those who are in a hurry to ship the goods but fail to communicate with the customer service staff before placing an order, urge the goods to be dispatched during the preparation period, or urge the logistics staff after the goods are dispatched, and return the goods due to delays caused by logistics during transportation; |
| * | ④ When shipping, our company will deliver the goods to the address left by the buyer in the order. If the address needs to be changed without informing the customer service staff, additional charges will be incurred due to the wrong delivery location. |
Please read the above warm reminders carefully before placing an order to facilitate communication between buyers and sellers. In case of any subsequent issues, each party shall bear the responsibility in accordance with the above terms.
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Are the listed products in stock? What if there is no stock?
All of our products are in stock for sale. The items available for purchase as shown on the page are all in stock. Please feel free to buy. Due to the wide variety of products and the large daily sales volume, they were not taken off the shelves in time
We apologize for any out-of-stock situations caused. We will contact you by phone or through Wangwang and handle the matter.
We have made the payment. When will the goods be dispatched and how long will it take to receive them?
Due to the large daily shipment volume, we will ship the goods in the order of your payment within 24 to 28 hours after your successful payment. The delivery time may be affected by distance, weather and other uncertain factors.
What should I do if the received products have quality issues or are out of stock?
If the goods are out of stock or have quality issues after receiving them, please contact the after-sales customer service within three days. If there are quality problems, please take pictures of the goods as soon as you receive them and send them to the customer service
The company can provide mold opening and sample making, undertake sample processing of ceramic products, and customize logos
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