About quality >>>>>>

 

The products we sell offer high cost performance and are worth more than their price. Most buyers are very satisfied. However, there are also a few picky buyers who, after receiving the goods, find that the workmanship is a bit rough, has flaws, is not made of good materials, and is different from what they expected, etc. These do not fall under quality issues. Since almost all the products have different price ranges, from a few cents to several yuan, tens of yuan, or even hundreds or thousands of yuan, please do not compare the quality of the products at the bottom price with those at the top price. Nothing is perfect. Picky buyers, please take a detour gracefully or only choose our products with slightly higher value. What we do is bulk wholesale rather than individual retail. We can guarantee 98% quality, but we cannot guarantee 100% perfection.

 

All of our pictures are taken of the actual objects. However, due to factors such as lighting and shooting quality, there may be slight differences between the pictures and the actual objects. Moreover, the devices of computers, graphics cards and monitors are mostly different, and the colors of the products they present vary. Buyers who cannot tolerate color differences are advised to purchase with caution!

 

Subjectively believing that the product is too big or too small, or that the product is not selling well, due to the customer's own preferences and expectations. Subjective reasons such as the thickness of the material, the softness or hardness of the hand feel, not fitting oneself, and the gap from subjective imagination do not fall under the quality issues we recognize.
 
After receiving the goods, if you have any questions, please contact us within 3 days. Please do not rush to give a bad review before contacting us. We will spare no effort to cooperate with you to solve the problem. But at the same time, we kindly ask picky buyers who like to threaten with negative reviews to take a detour.

 

 

 

About logistics >>>>>>

 

If it is a Courier company, they usually deliver to your door in county-level areas. However, in remote areas (towns, villages and groups), buyers need to pick up the items in person.
If it is a logistics company, basically, the buyer needs to pick up the goods at the local logistics company's branch and pay the transportation cost.

 

 

Regarding receiving the goods >>>>>>

 

Please make sure to sign for the package in person. If you entrust someone else (such as a security guard, a friend, etc.), there may be problems like lost items. This is the buyer's own issue and a refund cannot be made on the grounds of not receiving the goods.
There will always be a conspicuous "Fragile" label on the shipping cartons, and when shipping, the Courier and logistics companies will be reminded to handle them with care. When receiving the goods, please make sure to check the outer packaging. If there is any serious damage, cracking or opening, please ask the logistics company or express delivery company to compensate on the spot. If the problem cannot be solved, please contact us immediately. However, if you report it after signing for the goods, we will not accept it. Please pay attention to protecting your rights and interests. Thank you! It is also recommended to use reputable logistics companies, such as Deppon Logistics and Jiaji Logistics.

 

 

 

Regarding after-sales service >>>>>>
Missing (Insufficient quantity upon receipt, not marked as not sent) :

 

For goods under 300 yuan, please count the quantity on the spot with the transportation company staff upon receipt. If there is any shortage, please have the transportation company staff sign for confirmation. We will contact the shipping company for compensation and make up for the missing part for you.

 

For goods worth over 300 yuan, please inform us of the quantity you are missing within 24 hours after signing for them. We will cooperate with you to verify the quantity and do our best to help you solve the problem. If you fail to count or inform us of the missing quantity within 24 hours, it will be regarded as the correct quantity. In addition, due to the extremely large daily shipment volume, each individual item may be sold out at any time. If there is a shortage of goods due to insufficient inventory, we will refund it to you or send it together with your next order, but will not make up for it separately.

 

 

 

Damaged packaging: We will do everything possible to assist the customer in resolving this issue. Please make sure to check the quantity and appearance of the goods together with the Courier (this is your right). If the quantity is incorrect or the appearance is damaged, please have the Courier sign for confirmation. Problem 1: The Courier refuses to open and check together. Solution: After you sign for the package, keep it and check it before returning it to the Courier. Problem 2: The Courier refuses to sign to confirm the missing quantity. Solution: Just write down his phone number and name

 

 

 

Regarding returns and exchanges: Return conditions - If the quality issue of the product itself leads to the loss of its inherent functions or failure to meet normal standards, and the unused product does not affect its secondary sales, an application can be made to exchange the product for one of the same value. Applications for goods transfer or return should be made within 24 hours from the time of signing the receipt, and the goods should be returned within 24 hours from the time of application. The time is based on the scanning time of the buyer's shipping logistics bill/express delivery bill. Others such as poor sales, not as good as expected... If the reasons are not due to the quality issues of the product itself, we will not offer returns or exchanges.

 

Pictures and actual products: Product pictures can more truly reflect the actual situation of the product itself, but due to factors such as lighting and shooting skills, there may be slight differences between the pictures and the actual products. Due to market changes and other factors, the factory may adjust the color and packaging method of the products and their outer packaging. Please refer to the actual situation.