Regarding after-sales service and quality issues with returns and exchanges
If any quality issues are found within 7 days of receiving the goods (based on the date of signature on the waybill), please contact the after-sales customer service in a timely manner. Applications received after the deadline will not be accepted. The problem products must be kept in their original packaging (please bring your own packaging and do not directly stick or write on the original factory outer box of the product). For returns of more than five kilograms accumulated, the shipping cost for the returns will be borne by our company. Please return 5 to 10 kilograms by regular logistics. The shipping cost will be covered by our company. We do not accept expensive logistics services from Deppon, Jiaji or Tiandi Huayu. If there is any violation, the shipping cost will be borne by yourself. We will not accept returns or exchanges without quality issues.

2. Before returning the goods, please communicate with the after-sales customer service first. Please cooperate in filling out the after-sales service form so that we can track your return and handle it in a timely manner.
3. We will do our best to meet the customer's requirements for product color or style, but we cannot guarantee 100%. Returns or exchanges will not be accepted due to color or style mismatch.
4. For the situation where goods not sold by our company are sent to us, we reserve the right not to handle all returns and exchanges this time, and the freight will be borne by the customer, with the goods directly returned to the customer.
5. The following conditions do not qualify for returns or exchanges: A. The returned product has damaged or incomplete packaging, and the product accessories or relevant materials are incomplete; B Repairs or modifies without authorization; C was not used or stored in the normal way; D color and color are non-returnable and non-exchangeable. Products that have exceeded the after-sales service period. Seasonal products that have exceeded their expiration dates will not be returned (such as summer fans and winter thermal patches).
6. After-sales service is the most fundamental service of our company. We are willing to provide you with excellent after-sales service. Meanwhile, good after-sales service also requires the cooperation of our customers. Please read the above instructions carefully before returning or exchanging goods and follow the company's regulations as much as possible to avoid affecting our after-sales service to you. 7. Regarding the handling of damaged or quality issue products mentioned above, if the weight does not reach five kilograms and the customer wishes to return them, the shipping cost shall be borne by the customer.
For logistics from other provinces, it is generally sent by logistics. Yiwu logistics directly reaches the whole country. As long as it is a city at or above the municipal level, it basically arrives. For county-level cities, a transfer is needed. After the goods arrive, the logistics will call you. You need to pick them up yourself. Here, we particularly emphasize. The quality of services provided by logistics companies in Yiwu varies greatly. I hope that before placing an order, you can contact a logistics company yourself. You can either search for it yourself or call 114 to inquire about the logistics points from Yiwu to your local area and find the one closest to you. Then tell us the logistics phone number in Yiwu and we will deliver it to your service point for you.