Regarding purchase

1. It is recommended to make the payment via Alipay, which is safe and fast. If you need a bank transfer, please contact the store owner.
2. As our store operates both wholesale and retail, the goods flow quickly. Please contact the store owner before purchasing the item to confirm if it is in stock (generally, items on the shelves are in stock). If there is no stock left after purchasing, you can change the style or get a refund. We apologize for any inconvenience. ^_^
3. Our store adheres to the principle of selling at a low profit margin but in large quantities, making many Taobao friends, and treating buyers as God. We do not aim for profit from our products, but only for customer satisfaction. The prices of our store's products are always wholesale. We welcome online stores, physical stores, corporate groups, and schools to purchase in bulk. The larger the quantity, the better the price.

Express logistics
Regarding freight charges: The marked freight charges are for reference only. The actual charges shall be subject to the logistics company (for large items) or the express company (for small items).

Under normal circumstances, goods will be dispatched within 1 to 2 days after payment. The delivery time varies by location, but it is generally 1 to 5 days.
2. Please be sure to open and inspect the express delivery items in front of the Courier to check if the packaging is intact and if the goods are damaged. Only sign for them after confirming that everything is correct. If you find any abnormal problems, please note the situation on the express delivery slip and then sign for them. This will facilitate our negotiation with the express delivery company. Once verified, we will send you the goods in perfect condition.
3. The domestic logistics system is still far from perfect. The services of some express delivery companies are not satisfactory. Please do not attribute the express delivery problems to us. Understanding comes first.

Receiving matters
Before shipment, we will strictly inspect the quality of each item again. If the item you receive has quality issues, we accept no-reason returns or exchanges and will bear both shipping costs. If the goods are in good condition and the warranty card is complete without affecting secondary sales due to non-quality reasons and have not been used, returns can be accepted (within one week of receiving the goods), but the buyer shall bear the two-way shipping costs.
2. Dear customer, if you have received the product and found no issues, please confirm receipt and give a positive review. If there are any problems, please communicate first before making an evaluation. Thank you for your support!
3. Any matters not covered herein shall be settled through consultation. By placing an order to purchase, you agree to the above terms! Zhu Li

Have a pleasant shopping experience, friends!

Return and exchange instructions
7-day no-reason return policy: The product should be in good condition, with complete tags and packaging, and not affect its resold!
2. Quality issues within one month are guaranteed to be replaced, including natural occurrences such as air leakage, swelling, and delamination!
3. For quality issues, we will cover the shipping cost. For non-quality issues, the buyer will bear both shipping costs!

4. After receiving the product, one must not say, "This one doesn't suit me," "It's not quite what I imagined," or "..." If you request a return for other reasons, you can exchange the goods at your own expense for the round-trip express delivery. For this reason, when purchasing products, you can communicate more with us to understand the products. Read the "Product Description" carefully and combine pictures to learn as much as possible about the quality, color and other factors of the products, so as to avoid unnecessary losses for both parties. It's not good to delay your use.

Maintenance methods
1. Correct inflation: Use a professional air needle, moisten it and then slowly insert it into the ball nozzle for inflation. Do not use a high-pressure air pump for inflation!
2. Pay attention to choosing different series of basketballs for different venues.
Indoor (wooden floor or plastic court) : genuine leather, PU
Outdoor (cement ground, sandy and stony ground) : PU, PVC, rubber
All genuine basketballs are made of PU leather and are suitable for both indoor and outdoor use!
After use, clean the surface of the ball and store it in a cool and dry place.
4. Do not kick the basketball with your feet or sit on it to rest.
5. Do not inflate the ball too much, usually 7 to 8 pounds. Especially in hot weather, do not inflate it too much. The interior of the ball is affected by thermal expansion and contraction, which can easily cause bulging and delamination, affecting the service life of the ball!

About Smell
The inner liner of a basketball is made of rubber. Right after processing, it is plastic-sealed, and the smell has not been fully released. There is a certain odor when the plastic seal is removed, which is normal. However, it will disappear after one use!

Regarding elasticity
I just received the ball. Its elasticity is not very good, which is normal. This is because the basketball is fully inflated to 70% during transportation and needs to be inflated appropriately. At the same time, there is no need to pursue elasticity on one side. Cheap rubber balls have great elasticity but no inner liner and are not regular balls. The elasticity of PU basketballs has its standards. When the ball is lifted to 1.80 meters (the height at the bottom of the ball), the rebound height when it falls to the ground should be between 1.20 meters and 1.40 meters. This is normal