Shuanghang Luggage Factory is a company specializing in the production and processing of luggage, leather and other products, and it has a complete and scientific quality management system. The integrity, strength and product quality of Shuanghang Luggage Factory have been recognized by the industry. Welcome friends from all walks of life to visit, guide and conduct business negotiations.
Contact person: Ms. Huang Yalin
Telephone: 0579-86281051
True Transmission: 0579-86281051
Address: Beside the Senior Citizens' Association, Xiannantian Village, Baiyun Sub-district, Dongyang City, Zhejiang Province, China
Postal Code: 322000
Website: https://shop1393692785923.1688.com
All the products in our store are photographed in real life. Due to display reasons, there may be slight color differences. The color is subject to the actual product. For customers who are particularly concerned about color differences, please compare several computers with each other.
"About Purchasing Goods
Our store does not offer a stock retention service. The order of placing orders is always based on the order of payment. If the stock is out of stock after you make the payment, as long as you apply for a refund, we will promptly refund you and prioritize reserving the stock for your next purchase.
"Regarding Shipment
Our store can send by express delivery or logistics. If the express delivery or logistics cannot reach the destination, please inform our store and we will choose the available delivery method. Generally, items in stock can be dispatched on the same day. If there are individual reasons for not being able to be dispatched on time, we will also notify everyone or indicate in the package which item is out of stock. After shipment, a replacement will be sent. We sincerely ask for your understanding. Thank you very much. Buyers with special requirements need to be informed in advance. If the express delivery is returned due to the buyer's reasons (such as address, contact information, or the express delivery cannot arrive), the buyer shall be responsible for the cost.
"Regarding After-sales Service
We will handle returns and exchanges for you in the following situations:
1. Shipping error: When opening the package, it was found that the size and style number marked on the received goods did not match the ordered items, and the color was sent incorrectly.
2. If obvious quality issues are found upon receipt of the goods, please ensure that the label has not been cut, the packaging has not been damaged, the goods have not been used or washed (otherwise, returns and exchanges will not be accepted, and human damage is not covered by the return and exchange service). If the goods are returned within 24 hours after arrival in the agreed manner by both parties (based on the postmark date of dispatch), they can be exchanged for the same model. The shipping fee is borne by the seller.
The following situations are not within the scope of return and exchange:
1. We do not accept return or exchange requests due to customers' subjective reasons (such as the product not being as good as expected).
2. Return goods that have been unlabeled and used;
3. Man-made destruction
4. Request a return after signing for the package
** Goods Signature for Receipt: To safeguard the interests of the buyer, when the buyer receives the express package, please open the package on the spot for inspection before signing for it. If the buyer discovers that the goods are incomplete or have quality issues only after signing for them, we will not be held responsible. If someone else signs for the goods on your behalf and there are any problems, please contact us as soon as possible within 24 hours after signing for the goods. If it exceeds 48 hours, it will be regarded as an uncontested confirmation (based on the signing record), and our store will no longer be held responsible. Thank you all for your cooperation!
"Regarding Evaluation
Dear customers, after each transaction, we attach great importance to your evaluation and strive to make you 100% satisfied. If you are not satisfied with any of the goods you receive, please contact us first and I will definitely handle it properly. Please be lenient, customer. Make sure the issue is resolved before giving your evaluation. Thank you!
