Product style and color: Regarding the style and color issues, the system defaults to sending mixed styles when distributing goods. If you have any special requirements, please specify them and we will try our best to distribute the goods according to your requirements. However, sometimes when the goods are in high demand and out of stock, this is inevitable. We hope everyone can be understanding and tolerant. We will deliver the latest style of the same series at the same price to you. Thank you for your understanding!
Product quality: All the products sold by our company are photographed in real life. Due to lighting or display issues on computer screens, some products may have slight color differences, which are not quality problems. As our company deals in medium and high-end products with a wide variety of styles and large quantities, it is inevitable that there will be some minor issues. If there is any problem with the goods you receive, please contact us in a timely manner. We are willing to solve any problem for you 100%. Hope every customer has a pleasant shopping experience at our store!
Missing items (insufficient quantity upon receipt) : Please count the quantity on the spot with the transportation company staff upon receiving the goods. If there are any missing items, please have the transportation company staff sign for confirmation. We will contact the shipping company for compensation and make up for your missing parts. Please inform us of your missing quantity within 24 hours after signing for the package. We will cooperate with you to verify the quantity and do our best to help you solve the problem. If you fail to count or inform us of the missing quantity in a timely manner, the quantity will be regarded as correct.
Damage: Our company will not be held responsible for any damage caused by transportation reasons. But we have the obligation to do everything possible to assist the customer in solving this problem.
The Courier refused to open it for inspection together
Solution: After you sign for the express delivery slip, please hold it tightly and check it before returning it to the Courier
2. The Courier refused to sign to confirm the missing quantity
Solution: You just need to write down his phone number and name
3. When the Courier brings back damaged goods, a Courier fee will be charged
Solution: You advance the payment first and we will make up for it to you
Please read the above content carefully. It is very important to you. If you fail to do the above actions, we will be very sorry for the problems that arise and we can do nothing about it