===== about the product =====
Our store guarantees that all products sold in our store are 100% photographed in real life. Due to reasons such as shooting angles and lighting, there may be some natural color differences, but they do not affect the overall appearance. Please refer to the actual product. All buyers are kindly requested to pay attention.
2. All the products in our store are measured manually, so there may be some errors. Those who are concerned should be cautious when purchasing. Dear buyers, please make sure to check the size carefully when placing your order to avoid making the wrong purchase and causing you inconvenience!
3. There is no 100% perfect product in the world. Some products may have minor flaws, but they do not affect the usability and overall aesthetic appeal of the product. Perfectionists should be cautious when purchasing.
4. Please make sure to understand the product clearly before placing an order. If you have any questions, you can contact customer service or call for consultation. Color differences and size issues will not be used as the basis for medium or negative reviews.
===== about customizing =====
Customization based on samples is available. Logos can be printed on stainless steel products via laser printing. Additional charges apply. For more details, please consult our customer service or call us.
===== regarding shipping =====
The delivery period is 1 to 10 days. If there is stock available, the goods can be dispatched on the same day as the order is placed. We will ship normally on Saturdays and Sundays. Generally, we will not ship on national assumed days and will postpone the shipment until after the holiday. The specific date will be determined based on the quantity and types of products in the order. If you have any questions, you can contact customer service. Before the products are dispatched, we will conduct strict quality control. However, scratches between the products are inevitable. Some minor frictions may occur during warehousing and transportation. While we try our best to avoid them, we also hope for your understanding
===== about transport =====
For small quantities or small items of products/samples, our store uses express delivery for transportation. For large quantities or bulky products, our store will transport them by logistics or freight. The specific choice will be made based on the actual situation.
Our store calculates the express delivery fee by default using the express delivery template. If you need to use logistics or freight, please contact our customer service to modify the price after placing an order.
If you have any special requirements, you can contact customer service or call us.
===== with regard to receiving =====
After you receive the product, please check it in time. Inspect the goods first and then sign for it. If you find obvious damage to the outer packaging or the internal product is damaged, you can refuse to sign and contact us for handling!
===== regarding after-sales service =====
After receiving the goods, if the buyer finds any quality issues with the products, please contact our company in a timely manner to discuss the replacement or reshipment of the products.
Our store does not accept product replacements or reissues on the grounds of color differences or size problems.
