I. Regarding the product:

1. Regarding errors: color, size, etc. Due to human factors, measuring instruments, and production machines, etc., there are errors. Our store tries to minimize these errors, but the actual product should still be taken as the standard. This is to illustrate. Thank you!

2. Product Images: All product images are taken of the actual items. However, due to lighting and display conditions, there may be slight color differences, which are inevitable. We apologize for any inconvenience caused.

3. Currently, all product colors will be randomly dispatched. Randomness means that we send out whatever color is available in our warehouse.

4. Please make full use of the ";Leave a Message for Seller"; section to note your special requirements. We will try our best to meet the requirements so that the warehouse can also see the remarks and avoid sending the wrong goods to the wrong address, etc

Ii. Regarding Shipment:

1. Freight charges are at your own expense. Please pick up the goods upon arrival. Due to regional differences, the default shipping fee for each item ranges from 5 to 50 yuan. The specific charge is subject to the logistics fee. For details of the relevant fees, please consult the online customer service staff before placing an order.

2. Generally, the goods will be dispatched in the afternoon after the customer places an order and makes payment in the morning of the same day. If payment is made in the afternoon, the goods will be dispatched the next day. (In case of special circumstances, the goods may be dispatched later. Please understand, dear customers.)

3. Regarding stockouts: We will do our best to ensure a stable supply of goods. However, offline suppliers also sell out very quickly, so stockouts are inevitable. We ask for your understanding. In the event of a stock shortage, we will notify the customer within 3 hours, exchange the goods for you, or complete the refund within 48 hours.

Iii. After-sales Rules:

Within 3 days of receiving the goods (based on the date of signature on the waybill), please promptly provide feedback on the product information and receiving details (fragile and pressure-sensitive items, whether there is a shortage of goods, and the actual receiving situation). Feedback received after the deadline will not be accepted. Any verified false reporting will not be accepted.
If any product with functional failure or other quality issues is found within 7 days of receiving the goods (based on the date of signature on the waybill), please contact us in a timely manner. Applications received after this period will not be accepted.
3. When customers receive the goods, regardless of whether the outer packaging box is damaged or not, they need to open the box for inspection. If any product is damaged or has other quality issues due to transportation problems, please ask the relevant transportation company to issue a certificate with a fresh seal and provide it to us. We will assist the customer in claiming compensation.
Returns that are not satisfactory or dissimilar but actually have no quality issues will not be accepted. The shipping cost for returns and exchanges shall be borne by the customer. Exchange all in stock.
5. After receiving the goods, if there are quality issues with the received products or the wrong items are sent and a return or exchange is required, a refund will be made based on the quantity. The round-trip freight will be fully covered by our company.

6. The refund amount will be based on the actual payment amount. If an activity coupon has been claimed, the full amount will be refunded.

To facilitate your contact with us again, we suggest you click on "Bookmark Our Company" above the product supply category to help you get in touch with us. Hope everyone has a pleasant shopping experience. If you have any questions, please feel free to call us or consult us through Wangwang!