【Q&A】

1，Does the actual electric pepper grinder contain any food ingredients？

a：The grinding device does not contain any ingredients or seasonings，Main image、SKUfigure、The ingredients in the detail page images and videos are only for effect demonstration。

2，What kind of battery is needed for a dry battery pepper grinder，Can ordinary batteries be used？

a：Alkaline dry batteries must be used!

The electric pepper grinder requires the battery to discharge power instantaneously to reach3-4A，Alkaline batteries belong to power batteries，The instantaneous discharge quantity that can meet the above requirements。It is recommended to purchase Nanfu of the same quality in the market、Jinbawang brand battery，To ensure a smooth opening of the bottle。

3，Is there factory information on the product packaging？I don't want customers to know where I get the goods from。

a：Our factory's current payment products include2One type of labeling method，As follows respectively：

【Cross-border version】English packaging、Instruction Manual in Chinese and English （There is no information about this factory at all），Bosses who choose this version are advised to label it themselves。

【E-commerce version】English packaging、Chinese Instruction Manual、Chinese stickers（There is information about this factory.）

The content of the sticker indicates the voltage and current of the product in accordance with the regulations of the State Administration of Quality Supervision, Inspection and Quarantine，enforce standards，Factory site，Factory name，Contents such as certificates of conformity，建议做线上渠道的老板们需"Choose"E-commerce version。

Please note in the order section which version you need，Since most bosses need to take the goods back and label them for resale by themselves，因此不备注的订单默认需要Cross-border version，And bear all responsibilities arising therefrom。

4，Minimum order quantity for electric pepper grinder（Logo/Color/Style）How much？

a：具体数量是根据不同Style而决定,

CustomizedLOGOGenerally500Let's get started,The first order supports small-scale trial production；

Customized packaging is generally1000Let's get started。

5，Customized electric pepper grinderLogo的交期是How much？

a：If it is customized2000Within one，The production cycle is approximately：

Laser engraving：3-7day

Silk screen printing：5-9day

6，What materials can an electric pepper grinder be made of？

a：可以"Choose"ABS，Stainless steel，Materials such as aluminum alloy，The material can also be adjusted as required。

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7，CustomizedLogoThe steps？

-"ProvidedLogo"Document （AI"Document orCDRFormat）

-"Choose"LogoManufacturing process （可"Choose"Laser engraving、Silk screen printing、OEM or other processes）

-Design renderings（Designed by our companyLogoThe effect drawing of the product to be placed）

-Confirm the details（ForlogoLocation、Make adjustments to details such as size）

-Product production（We will mail the samples to you for confirmation before entering mass production，Postage is payable on delivery）

8，Return and exchange relevant instructions:

（1）Without affecting secondary sales，From the date of receipt7day内，Unconditional returns and exchanges are accepted，When returning, please be sure to return it together with the original packaging box，To avoid damage during the journey。

（2）Returns and exchanges for non-quality issues，The return shipping fee shall be borne by the customer。

（3）If there are invoices and gifts，Please send them back together，If lost，Then it will be deducted according to the market price。

（4）The customer's own reasons（Address、Wrong phone number、Refuse to accept, etc.）The cost resulting from the logistics rescheduling will be borne by the customer themselves。

9,Regarding the invoice:

If there is a need to issue an invoice，Please contact the online customer service when placing an order，所需"Provided发票信息如下：

（1）Electronic invoice："Company Name"+Tax number+Receiving email

（2）Special VAT invoice："Company Name"+Tax number+Bank account information+公司Address+Contact number